Store Policy
All orders will be priced upfront, including a $10 shipping fee. Orders must be paid in full before production will begin. A 3.5% processing fee will be included in all card transactions.
Additional fees for unforeseen design requests may be added to any account.
TERMS AND CONDITIONS OF SALE
Orders ~ Acceptance of orders is subject to credit approval and contingencies such as fire, water, strikes, theft, vandalism, acts of God, and other causes beyond the provider's control.
Canceled orders require compensation for incurred costs and related obligations.
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Proofreading ~ Proofreading is the customer's responsibility. We are not responsible for typographical errors once the proof has been approved. Proofs must be emailed.
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Experimental Work ~ Experimental or preliminary work performed at the customer's request will be charged to the customer at the provider's current rates. This work may not be used without the provider's written consent.
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Creative Work ~ Sketches, copy, dummies, and all other creative work developed or furnished by the provider are the provider's exclusive property. The provider must give written approval for all use of this work and for any derivation of ideas from it.
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Accuracy of Specifications ~ Quotations are based on the accuracy of the specifications provided. The provider can requote a job at the time of submission if copy, film, tapes, disks, or other input materials do not conform to the information on which the original quotation was based.
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Alterations/Corrections ~ Customer alterations include all work performed in addition to the original specifications. All such work will be charged at the provider's current rates.
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Prepress Proofs ~ The provider will submit prepress proofs along with an original copy for the customer's review and approval. Corrections will be returned to the provider on a "master set" marked "O.K.," "O.K. With Corrections" or "Revised Proof Required" and signed by the customer. Until the approved proof is received, no additional work will be performed. The provider will not be responsible for undetected production errors if:
Proofs are not required by the customer
The work is printed per the customer's OK
Requests for changes are communicated verbally
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Press Proofs ~ Press proofs will not be furnished unless they have been required in writing in the provider's quotation. A press sheet can be submitted for the customer's approval as long as the customer is present at the press during make-ready. Any press time lost or alterations/corrections made because of the customer's delay or change of mind will be charged at the provider's current rates.
Color Proofing ~ Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a reasonable variation in color between color proofs and the completed job is to be expected. When a variation of this kind occurs, it will be considered acceptable performance.
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Liability
Disclaimer of Express Warranties. The provider warrants that the work is as described in the purchase order. the customer understands that all sketches, copies, dummies, and preparatory work shown to the customer are intended only to illustrate the general type and quality of the work. They are not intended to represent the actual work performed.
Disclaimer of Implied Warranties. The Provider warrants only that the work will conform to the description contained in the purchase order. The provider's maximum liability, whether by negligence, contract, or otherwise, will not exceed the return of the amount invoiced for the work in the dispute. Under no circumstances will the provider be liable for specific, individual, or consequential damages.
Indemnification ~ The customer agrees to protect the provider from economic loss and any other harmful consequences that might arise in connection with the work. This means the customer will hold the provider harmless and save, indemnify, and otherwise defend the provider against claims, demands, actions, and proceedings on any and all grounds. This will apply regardless of responsibility for negligence.
Copyrights. ~ The customer also warrants that the subject matter to be printed is not copyrighted by a third party. The customer also recognizes that because the subject matter does not have to bear a copyright notice to be protected by copyright law, the absence of such notice does not necessarily assure a right to reproduce. The customer further warrants that no copyright notice has been removed from any material used in preparing the subject matter for reproduction. To support these warranties, the customer agrees to indemnify and hold the provider harmless for all liability, damages, and attorney fees that may be incurred in any legal action connected with copyright infringement involving the work produced or provided.